Contents:

"I'd like to put an ampersand (&) in the title of my map. However, the ampersand and text following it do not print."

Please use %26 instead of the &. For example if you want your title to be Maps & Parcel Info, please enter Maps %26 Parcel Info. This should translate to Maps & Parcel Info on the layout page.

We are working on a user friendly interface for choosing the size of the map.

Currently the solution is: Replace msize=525 in the Address bar with a larger number.
(http://imaps.co.wake.nc.us/imaps/main.htm?msize=525)

Try 825, for example, and press enter. Once you set the msize to a larger number you can Bookmark the site so that you can always open it at your preferred size.

Contents

You can do it! Click on the Select Tool and then click on the parcel (you must have the parcel layer on and visible first).

Contents

City of Raleigh crime information for the past 30 days is now available on iMAPS. Click here: RALEIGH CRIME VIEW (or choose the Raleigh Crime View from the dropdown located below the map). Please read the Raleigh Crime Help.

Contents

There are a number of different data sets shown on the iMAPS site. Each data set has a level of accuracy and currency. To find out more about the data on iMAPS please download metadata

Please note: iMAPS should not be used as a survey. Users are responsible for understanding the accuracy limitations of the data and the currency of data and taking these factors into consideration for use. If you are looking for a survey or other recorded information please go to the Register of Deeds BOOKS! Application

Contents

Updated Special Flood Hazard Areas (floodplain) data from FEMA is now available on iMAPS on the Environmental Features View. To access this view, Choose from the dropdown list located directly below the map or click below:
Environmental View

Turn on the layer: Special Flood Hazard Areas. Click on Legend (left side of screen) to see the data categories.

The data is also available in shapefile format on our Data Download site: http://lnweb02.co.wake.nc.us/gis/gismaps.nsf/WebGlobals%21OpenView&ViewCat=shp

The data is also available on the NC Floodmap Site.

For more information see Wake County Floodplain FAQs

Contents

• Make sure that the Planning Jurisdiction layer is turned on (Layers are listed on the right side of screen).
• Search for the parcel (by Owner, Address, REID or PIN)
• Click the identify tool and then click on the parcel; the Planning Jurisdiction information will show up on the right side of the screen.

Contents

We have added a tool so that you can zoom to a given Lat/Long coordinate, based on requests from users. We researched adding functionality that would return the lat/long of a location on the screen. However, this would have affected performance/speed of the site to an unacceptable level.

Why? Our data is stored in NAD83 Stateplane Coordinates. In order to return a Lat/Long the application would have to take a trip back to our server, perform a reprojection and return the coordinate. Given the traffic levels on this site, this function would have adversely affected performance. We have this functionality on our wish list for future upgrades to the site.

YOU CAN! Click on the Select Tool: and then click on the neighboring parcel. The information will pop up on the right side of the screen.

New Orthophotography will be flown in 2010 and will be available in iMAPS in 2011.

The last Orthos for the entire county were flown in 2005.

• Download 2005 Orthophotography (sid & sdw zipped by tile): Data Download site.
• The 2005 Orthophotography is available on iMAPS on the Aerial Photography View.
• You can download all the 2005 sid files from the NC Onemap ftp site (scroll to the bottom of the page): NC OneMap ftp site
• The 2005 Orthophotography is also available for purchase ($40 for 2 DVDs of Black & White MrSID files, $80 for 4 DVDs of Color MrSID files). Please email or call our Customer Service Team: (919) 856-6360 for order information.

The City of Raleigh has implemented a plan to fly Orthophotos every year through 2008. These are available for areas within Raleigh's planning jurisdiction only. Orthophotography from the 2004 (color) and 2002 (black & white only) flights are available on the iMAPS site: Aerial Photography

For photography outside Wake County, please visit the NC OneMap site.

Contents

---

How can I view data for other counties?

Wake County is participating in a project called NC OneMap that brings together data from counties, municipalities and state agencies in one viewer. This is a pilot project sponsored by USGS and NCCGIA:




Click on the above link and then click on the Launch button to launch the viewer.

Contents

---

I would like to see parcel dimensions.

Parcel dimensions show up when you are zoomed in. If you do not see dimensions - use the Zoom In tool OR search by parcel owner, address or PIN.

Why do we have them set this way? If the dimensions were enabled to be on when you are zoomed out they would overlap and you would not be able to read them. The performance would also be slow as there are over a million dimensions in this dataset.

Contents

---

Where are the photographs of houses?

On 3/29/04 we added a link to the photos.

To get to the photo for a property:  Search for the parcel by Owner, by Address or by PIN. Once the parcel is returned you will see the parcel information on the right side of your screen. Click on the words "Open Photo". The photo will open in a new window.

If you would like all of the information (for example: access to the Building Sketches) in the Real Estate application: Click on the link for Real Estate Data & Revenue Department in the map window and enter your search (The link in iMAPS is on the left side of the screen below the tools). We have now implemented a direct link between the Real Estate application and iMAPS. If you search for a property on the Real Estate application, you can click on the Map link on the blue toolbar to open iMAPS. The map will be zoomed to the selected property.

Contents

---

How can I turn off the PIN labels on the Parcels?

Turn off the layer called Parcels (by unchecking the box next to it) and turn on the layer called Parcels - No PIN label.

Contents

---

What does the data on the Raleigh Development Plans View represent?

The Raleigh Development Plans View shows both current and historical development plan submittals. Please turn on the top layer (which has no label next to it) to see the case number for the plan boundaries. This will give you an idea of the date and name of the plan submittal.

For more information , please see http://www.raleighnc.gov/plansinreview

Contents

---

I'd like to be able to link directly to the Real Estate System

There is a direct link from the Real Estate System to iMAPS. Once you have searched for a parcel in the Real Estate System, click on the link called Map (upper right, next to the Tax Bill link). A new window will open with iMAPS zoomed to the selected parcel.

Unfortunately, it is not currently possible to link from iMAPS to the Real Estate System. We do have this functionality in our plans for future development.

Note for IE7 Users: We have had some calls from IE7 users who were not able to use the map link from the Real Estate system. This may be related to the increased security level set by default in IE7. You will need to work with your IS Department to determine what level of security is appropriate for you.

How do I know what version of IE I am using?
Open your browser
Help - About Internet Explorer

Contents

---

The new print tool prints on 2 pages; I want to print on only 1 page.

Internet Explorer 7 (IE7) and Mozilla Firefox browsers have a tool called "Fit to Page". We recommend that you download Firefox or upgrade to IE7 and use this tool if you would like to constrain printing to one page; both are free.

Additional tips: if you are printing the Parcel Information, you will probably want to choose Portrait layout. You may also want to uncheck the Legend.

Contents

---

I am having difficulty printing.

Suggestions for printing:

1. Use the iMAPS print tool

(NOT browser File - Print)

2. Once you have clicked on the iMAPS print tool, a window will appear on the right side of the screen. Make your selections and hit Submit.

3. A new browser window will pop up.

4. (Optional) File - Page Setup: Set your margins to zero (left, right, top & bottom). If you are printing a Landscape map you will need to adjust your Browser Orientation (in addition to Selecting Landscape from the Print Dialogue in iMAPS).

5. In the new browser window: File - Print.

Note: If you want parcel info to show on your printed map, you must first search for the parcel.

***Remember to use the print tool to print the map.

***Printing from a browser application has limitations. If you are looking for a high quality printed map, please see GIS Map Products or our PDF Maps.

There is additional information about printing in the iMAPS Help.

Contents

---

There is a red X in the upper left corner where the map should be.

Occasionally it is necessary for the ArcIMS Administrator to refresh a map service; we try very hard to keep this to a minimum. Doing this causes the red X to appear where the map should be. If this happens, please wait about 2 minutes and then hit F5 to refresh your browser. The map should appear.

---

I'd like to be able to save the map as an image

The way this works is a function of the browser you are using:


• In IE6 there is a floating toolbar that will appear if you hover your mouse over the map. Click the Save icon.
• In IE7, Microsoft removed the floating toolbar. If you are using IE7 you can:
  • 1. Click on the Select Elements Tool
  • 2. Right-click on the map (Don't worry if the "Retrieving Map" compass starts to spin)
  • 3. Save Picture As...
  • 4. Navigate to the location where you would like to store your map images
  If the above steps do not work for you, follow the steps below:
  • 1. Click on the Print Tool
  • 2. Print choices will appear on the right side of the screen, Click submit:
  • 3. A new window will pop up with the print layout - Right click on the map and choose Save Image As...

• In Mozilla Firefox, follow the steps above for IE7
• For other browsers, please check with your IS Department or consult the online documentation to determine if a plugin is needed.

---

The server is down

We are working hard to keep the performance of the iMAPS server stable, even as traffic to the site increases. From time to time we do experience problems with either the iMAPS server, a database connection (the iMAPS site pulls data from several different database servers) or the network.

If you try to access the site and the server is down, send us an email: with the date and time that the problem occurred.

Contents

---

Where can I find a survey, plat, deed or other recorded information?

Go to the Register of Deeds BOOKS! Application

Questions about this application can be answered by rodtech@co.wake.nc.us
or call the Register of Deeds at (919) 856-5460

Contents

---

I'd like to see Water and Sewer Data.

Water and sewer data are maintained at the municipal level. These data sets are highly detailed and are updated frequently. It is not currently feasible to serve the data at the county level at an acceptable level of accuracy. Please contact your local town for water and sewer data.

Contents

---

Where are ZIPCODE BOUNDARIES?

The Zipcode Boundaries are now in both the property (main) view as well as the ADMINISTRATIVE VIEW. The View choices are located in the drop-down menu below the map.

Contents

---

How can I see the zoning for a property?
• Switch to the Zoning View (Below the Map - either County Zoning or Raleigh Zoning).
• Turn on the zoning layer. (If you're unsure of the jurisdiction, you will need to turn on all zoning layers).
• Search for the parcel (by Owner, Address, REID or PIN)
• Click the identify tool and then click on the parcel - the Zoning information will show up on the right side of the screen.

Contents

---

Can I zoom / print to scale?

We are working on it.

Contents

---

My Question is not answered here. How do I get more help with iMAPS?

Contact

Wake County GIS Department Main Number: 919-856-6360.
Office hours: Monday - Friday 8:30am - 5:15pm

Contents